Contact Us

Have a question?

Use our self-service portal to easily access information and contact us!

Click here to contact us through our Self-Service Portal

In our Self-Service portal, you can easily get assistance with:

Pre-Delivery Order Questions: Quickly find tracking information, and request order changes like address changes or product changes. While we cannot guarantee changes, we will do our best to accommodate your request.

Post-Delivery Order Questions: Access to submit a return or exchange, or file a claim if your order has had an issue.

File Product Claims: Seamlessly file a Warranty Claim for your Ridge gear or a Never Lost Forever Fit Claim for Rings.

Product Information: Whether you’re looking for answers to questions about a product you’re interested in, or you’ve already purchased, we’ve got answers for you!

Make a Suggestion: We want to hear from you about what you’d like to see from us, and how we can make Ridge better! We’re listening!

And more!

Our portal is designed to provide quick answers and help us address your concerns efficiently.